SANARY BEAUTY / SUPPORT
Sanary Beauty Support
If you need help with Sanary Beauty, start here.
AI features
AI features require a supported device, OS, and Apple AI environment. You can check availability in the app.
AI Unlock
AI Unlock is a one-time purchase that removes usage limits for the covered AI features. If you have already purchased it, you can restore your purchase in the app. Purchasing AI Unlock does not change the device or OS requirements for AI features.
Your data
Photos, beauty records, and body records are stored on your device. Sanary Beauty does not rely on a Sanary account or record syncing to Sanary’s cloud.
If local data is lost, for example when the app is deleted, restoring your AI Unlock purchase will not restore your photos or records. Please keep this in mind before deleting the app if you need to keep your records.
Privacy
Please see the existing Privacy Policy for information about data handling, including AI processing.
Contact
Please include a description of the issue, your device, iOS version, and app version when you email us.
contact form (info@sanary.jp)